Shipping & Return Policy

SHIPPING

Your item will be shipped in 1-2 business days after payment is received. 

I will email you the tracking number the same day item is shipped.

Purchase cannot be canceled once item is shipped. 

RETURN AND REFUND

I will accept item returns within 30 days after item is delivered. Items must be undamaged and received in their original condition.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Knitted items that have been resized, damaged, washed or otherwise altered after delivery will not be accepted for return. 

After 30 days all sales will be considered final.

Please contact me immediately if you have any concerns with your purchase.

PLEASE NOTE: Due to the delicate nature of Needle Felted Figurines there will be 20% restocking fee on returned items.

To start a return in accordance with the aforementioned terms, you can contact me at teaneecrafts@yahoo.com. 
I’ll send you a return shipping label and where to send your package. Items returned to me without first requesting a return will not be accepted.